Privacy Policy

Last updated: September 2026

Who we are

This policy explains how Tabletop at Factory collects, uses and protects personal data when you use this store.

Data we collect

We collect the details you provide when creating an account or placing an order, such as your email address, name, nickname, phone number, delivery address and order comment.

We also retain order details, including purchased items, quantities, order status and payment-contact history needed to support your order.

How we use your data

We use your information to create and secure your account, process and fulfil orders, contact you in LINE about confirmation and payment, prevent abuse, and meet legal obligations.

We do not sell your personal data or use it for unrelated advertising.

Legal basis

Under Thailand's Personal Data Protection Act (PDPA), we process data to perform our agreement with you, comply with legal obligations, pursue legitimate interests such as store security, or where you have given consent.

Service providers

We use carefully selected providers to operate the store, including Vercel for hosting, Neon for database hosting, Resend for transactional email and UploadThing for product-image storage. They process data only as needed to provide their services.

Retention and security

We keep account and order information only as long as needed for the purposes above and applicable record-keeping requirements. We use access controls and secure, httpOnly session cookies to protect your account.

Your rights

You may request access to, correction or deletion of your personal data, object to certain processing, or withdraw consent where processing relies on consent. Contact the store through its listed LINE ID or phone number to make a request.

Cookies

We use essential cookies for sign-in sessions and your language preference. We do not use them for cross-site advertising.

Changes to this policy

We may update this policy when our practices or legal obligations change. The latest version is always available on this page.